
John Trosko over at OrganizingLA Blog raises a very interesting question. He had a client that wouldn't let go of his album collection because he had heard about the Velvet Underground Album that sold for $150,000. John asks readers:
"if you were in our place working with an organizing client, would YOU tell tales like this? We just worry that this will deter any kind of headway we can make letting clients know their collection could be worth millions."
This is a very important question. How far should professional organizers go to encourage people to let go things? Here is my view on the subject.
Always tell what you know! It is a fact that a collection or rare item may be valuable, so clients are justified to think that. I feel it is my duty to help clients learn to deal with that fact and STILL make informed decisions about what to let go of. Even if it means they choose to keep more things.
If a client feels they have collections or collectibles that could be of value, I strongly encourage them to consult a professional and find out the facts about their specific case. Sometimes, I even stop clients from tossing or donating items that I know might be potentially extremely valuable! We put all those "possibly valuable" things aside and then, when we have a substantial amount of things, we call in an e-bay or other auction professional to advise us. They are so helpful! Experts have access to specialized data services that tell you very quickly the potential value of everything from china to rugs to fine art.
Interestingly, I have found that doing this actually leads to clients feeling more knowledgeable and therefore, more secure about letting go of more! Maybe it's reverse psychology? I don't know, but people relax when they hear from a professional that most of the things they think are valuable - aren't. Or, when they see hard numbers that demonstrate they actually get more value from donating an item that selling it. Then, they peacefully let go like crazy!
When in doubt, Keep it!
I highly recommend people NOT let go of anything irreplaceable if there is doubt or insecurity involved. It can be traumatic and trigger a new wave of hoarding later to compensate for the feeling of loss. Just like it's healthier to lose weight gradually without painfully starving yourself, I believe it's healthier to let go of clutter in a way that feels safe and good. It encourages people to learn what not to keep in the first place, and helps them develop strategies and habits for regularly & continuously letting go of what they don't need. This is in the long run a much less stressful approach than binging & purging cycles. (Clinical hoarding is a different story I'm not going to get into here.)
Anyway, holding back information is not a good idea. It's much better to give them the information and then give them additional tools to make an educated decision. This way they'll have a process to make decisions in the future as well. For example, even supposing the client's collection MIGHT be worth $150,000 "someday". They must apply other criteria to decide about whether or not to keep their collections.
One acid test I give clients about collections is this. "Is the collection worth the price you are paying to keep it?" If a collection is impeding their quality of life, most people will say that no amount of money they "might" collect from their "potential lottery ticket" is worth the sacrifice of their health, family harmony, and ability to enjoy their home. On the other hand, if it's not causing stress, or impeding your ability to function, and you love it, there is no harm in keeping it.
Another acid test is this. Do you take care of your collection? organize it? protect and preserve it? display it? if not, then I question them deeply about why they are keeping it. Some people have their "collection" randomly scattered all over the place and many of the things are already damaged! It will NOT be valuable if it's not cared for! So why keep it? Collections are fine if you love them...but if you don't take care of them...you need to question what is really behind your need to hang on to them.
SIDE NOTE: I have my own collection of a couple hundred albums and a bunch of 45's - some dating from the 50's. I love them! And they are safely tucked away and protected in a cabinet in my living room with my record player! Yes, do I listen to them every now and then. : )

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